1. EXBD Blogs
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2. Wide Angle
A lot of companies are experimenting with “open innovation”. As Anna wrote in a recent post, there is a spectrum of open innovation approaches and each serves different purposes
3. The Sales Challenger™
This is the time of year when many are thinking about what goals they’re going to commit to. And part of this process also involves a consideration of the metrics the ...
4. CEC Insider
What if you overheard a story around the water cooler? And instead of the typical office gossip, your colleagues were discussing good news. And you reacted: “wow, this message ...
5. Customer Service Buzz
If your organization is struggling with customer relationship management (CRM) implementation, adoption, or utilization, and ROI seems a distant reality—and odds are, all of the ...
6. Outliers & Observations
Our parent organization the Corporate Executive Board recently released its findings on Achieving Intelligent Growth, and one of their main findings is that the best companies marry ...
7. Customer Service Buzz » Nick Toman
Nick serves as the SEC’s Research Director, leading an incredible team of researchers and consultants in the pursuit of the right approaches to managing the sales function ...
8. Outliers & Observations » Contributors
Anthony Bell. Anthony is a researcher on the MREB team. He spends his days and nights pondering innovative ways Market Research can not only be invited to the table but take over as ...
9. FS Edge
At the end of 2009, the Operations Council conducted an agenda poll, asking hundreds of Operations executives what their top strategic priorities would be for the coming year.
